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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hello, I am a returning Customer. I wish to buy a travel insurance policy for my family holiday to costa rica. We travel with surfboards that require coverage for loss and damage. Can you advise a solid policy choice with good baggae protection which will cover the family for recreational surf activity. My previous policy number is HD100624-51623, from March 2024

A:
The Safe travels Outbound currently provide. the highest loss of check luggage coverage. Plan: /safe-travels-outbound/travel-health-insurance/
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Q:I would to extend up to 3 months but the site only allows me to extend for a week. This would be my 3rd time extending it since I joined in August 2024. For the past months, it allowed me to extend up to 3 months.Thanks.

A:
Once the plan reaches the Maximum duration of 365 days, it no longer allows an extension, we advise you repurchase a new plan for the dates that you need. Quotes: /get-travel-insurance-quotes/?presection=visitorUSA
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Q:I am ,66 year old , will be visiting USA for 93 days from 17th Aug 2025. I am from India. I am taking blood pressure medicine Telasartin 20 mg . Pl, advice me which Travel medical insurance will be good for me.Please also let me know whether Atlas America cover urine infection since as per your website information Patriot America does not cover urine infection.

A:
Hello, UTI does not listed in Atlas exclusion so it could be covered if it were contracted after the effective date of the policy. Plans are designed to cover any new illness or injuries that were to occur after the effective date of the policy. No travel medical plans will cover preventative care, or routine maintenance. In general, plans will not cover for any pre-existing conditions. However, there are some plans that offer the Acute Onset of Pre-existing Conditions, which can be the exception to that rule. Thank you, GF Insubuy,com 8664678289
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Q:My home country is China. However, I study in US and I will be departing from US to Belgium. Does Atlas International fit me?

A:
Hello Ying, Yes, Atlas International will cover you in Beogium. And for you visiting the Schengen areas, you need to select 0 deductible. Thank you, GF Inbubuy.com 866-467-8289
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Q:We have used Insubuy for many years. I think we have always chosen the Atlas America comprehensive policy. Im 79, but my wife is now 80 years old so for her we have insured our upcoming travel with International Major Medical.We note that this IMM policy is not extendable. Suppose I was to fall ill just before the end of our trip and was still unable to travel by the time our coverage ends. I believe that I would still be covered because the problem began while I was covered. But my wifes coverage would expire, and its not extendable.What options are there for her to be covered for a further period until I am fit to travel Many thanks,Keith.

A:
The plans still treat you for illnesses and injuries that happen on the last day of coverage and will stay in effect until that condition is treated however follow-up visits will be excluded. you can take another plan to supplement the extra time you are in the US. The plans will cover for new incidents that could occur.
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Q:I am travelling to USA for 90 days on tourist VISA from India. My age is 66 year and I am having High Blood pressure for the last four year which is stable with medicine. whether Any heart problem like heart attack or stroke during the visit will be covered under acute on set of pre existing conditions under ATLAS America Insurance plan

A:
Not every heart attack will be considered an acute onset. For it to be considered an acute onset it needs to meet the following requirements. An "Acute Onset of a Pre-Existing Condition" is a sudden and unexpected outbreak or recurrence of a Pre-Existing Condition(s) which occurs spontaneously and without advance warning either in the form of Physician recommendations or symptoms, is of short duration, is rapidly progressive, and requires immediate care. The Acute Onset of a Pre-Existing Condition must occur after the effective date of the policy. Treatment must be obtained within 24 hours of the sudden and unexpected outbreak or recurrence. A Pre-Existing Condition that is a chronic or congenital condition or that gradually becomes worse over time will not be considered Acute Onset. This benefit does not include coverage for known, scheduled, required, or expected medical care, drugs or Treatments existent or necessary prior to the Effective Date of coverage.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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